optimized living

It’s been a year since I requested my credit report from TransUnion and a few months since I’ve last requested a credit report. So I went on over to http://www.annualcreditreport.com/, filled out my personal info and selected TransUnion. Last time I tried TransUnion it would not let me see my report online and instead forced me to request it via phone or snail mail. This time I hoped that I could just request it onlinen since they had previously sent me one. Of course I didn’t have any luck and ended up reaching the following page:

Please Contact Us by Phone or Mail

What happened: We cannot provide you with a Personal Credit Report.      Explanation: For security reasons, your Personal Credit Report is not available online. What to do: Please return to annualcreditreport.com and order your Personal Credit Report by phone or mail.

So I gave the number on the annualcreditreport.com site a call. After two failed attempts at saying my name and address, I was finally successful on the 3rd call. Probably took me a total of 20 minutes just to get the system to take my info.

Has anyone else been able to get their TransUnion report online? I’m still not sure why they are not letting me when both Equifax and Experian do.